Turn Lost Property From An Operational Challenge Into A Fully Managed Service
Lost property creates a hidden operational burden for organisations managing large volumes of customers, guests, passengers and visitors.
Customer service teams spend valuable time handling enquiries, tracking items, managing storage and resolving complaints, often with inconsistent processes and limited visibility.
Complete Lost Property Service (CLPS) provides a fully managed, end-to-end lost property solution that removes this burden from your organisation.
By outsourcing lost property management to CLPS, organisations can reduce lost property workload by up to 90%, improve customer satisfaction, increase item repatriation rates and benefit from a fully auditable, compliant and sustainable process.
Trusted across transport, hospitality, events, education and government sectors, CLPS helps organisations deliver a better customer experience while reducing operational cost and risk.
Key Benefits
- Up to 90% reduction in lost property workload
- Near-total removal of customer service impact
- Higher item repatriation rates (57–98%)
- Secure and auditable process
- Reduced operational and legal risk
- Sustainable end-of-life item management
- Secure storage and global item return
- Improved customer satisfaction
